We understand that circumstances may arise that require you to cancel your registration for PHI’s online Coaching Approach to Supervision course. To request a refund, please review the following policy.

Cancellation Deadline:

Cancellations must be submitted to the Help Desk no later than 48 hours prior to the start of the training. Requests made less than 48 hours of the start of training will not be eligible for a refund.

How to Submit a Cancellation Request:

1. Email your cancellation request to [email protected] with the subject line "Cancellation".
2. In the body of the email, please include the following information:
   • Your full name
   • The email address you used for registration
   • A copy of your invoice / receipt (How to Find Your Payment Receipt)

Refund Eligibility:

• Refunds will be issued for cancellations submitted at least 48 hours prior to the scheduled training.
• Refunds will be processed within 5-7 business days after the cancellation request is received and confirmed.
• Any cancellation request received less than 48 hours before the training will not qualify for a refund.

Non-attendance:

No refunds will be issued for no-shows or failure to attend the training without proper cancellation notice.

If you have any questions or need further assistance, please contact our Help Desk at [email protected].